ONCE PURCHASE HAS BEEN MADE WE WILL NOTIFY YOU THROUGH EMAIL WITH SHIPPING ADDRESS. RETURN SHIPPING IS COVERED BY US. ONCE WE RECEIVE YOUR CONSOLE REPAIR IS STARTED ASAP. IF YOUR GAMING CONSOLE HAS ADDITIONAL ISSUES WE WILL NOTIFY YOU. IF WE CANT REPAIR YOUR GAMING CONSOLE THERE WOULD BE A DIAGNOSTIC FEE CHARGE OF $20 AND RETURNED RIGHT AFTER. ANY QUESTIONS AT ALL PLEASE FEEL FREE TO ASK.